Aerleuk dispatch orders on all week days and we use DHL/UPS/TNT/FedEx courier company.
Visit our FAQ page to find answers to the questions we get asked the most. If you have a question that you can’t find here please feel free to contact contact the office via email [email protected]
| REGION | PRODUCT | SERVICE | SHIPPING COST |
| North America, United Arab Emirates, Saudi Arabia | Pendant Lighting | 2–3 weeks | FREE for at-least-300USD order |
| Chandeliers | 2–3 weeks | FREE | |
| Custom Lighting | 5–10 weeks | FREE | |
| Rest of the world | Pendant Lighting | 3–4 weeks | 50USD |
| Chandeliers | 3–4 weeks | 100USD | |
| Custom Lighting | 6–12 weeks | 200USD |
ORDER TRACKING
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
For customers who select economy shipping, to track the order, you can visit our Order Status or directly at the courier’s website.
TAXES & DUTIES
Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.
Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at Artleuk. For further details of charges, please contact your local customs office.
CUSTOMS & REGULATIONS
You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.